Returns & Exchanges

At Derma Beauty Store, we want you to be completely satisfied with your skincare journey. If a product isn't right for you, we offer a 30-day return window for items in their original, unopened condition.

1

Initiate Your Request

Log into your account and navigate to the order history section to select the items you wish to return and receive a unique Return Authorization Number.

2

Package Your Items

Carefully pack the unused products in their original packaging to ensure they are protected during transit and include your printed return slip.

3

Ship to Our Warehouse

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of your request.

4

Receive Your Refund

Once our quality control team inspects the returned items, we will process your refund back to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing